The outsourced sales force: why is it interesting?

By Nadia Bulcourt – May 10, 2023

Outsourced Sales Force

Good reasons to choose an outsourced sales force

Have you ever considered outsourcing your sales force? If not yet, maybe you should take a closer look. Indeed, sales outsourcing can offer many benefits to your company. Generally, companies turn to this method to concentrate resources on strategic commercial actions previously defined in their commercial plan

Sales outsourcing has even become an increasingly popular option for companies seeking to optimize their performance while reducing their costs. It makes it easier for them to focus on their strategic activities, while sales professionals take care of promoting their products or services in the market. 

In this article, we will explore some of the reasons why your company should consider this solution to increase its business impact. We will also go over the factors to consider when choosing a quality provider.

What is an outsourced sales force?

An outsourced sales force is a group of professional salespeople who work on behalf of a company but are not directly employed by the company. These outsourced providers offer a range of services, from sales prospecting to online sales to training your company’s sales teams.

What are the different types of sales force?

There are two categories of outsourced sales force, each with its own advantages and disadvantages. On the one hand, the sales force that acts internally, or rather the salespeople employed in your company. On the other hand, there are the so-called auxiliary sales forces.

What is the contingent sales force?

An outsourced sales force refers to external sales teams that work autonomously on behalf of a company. The latter most often contracts a sales outsourcing company to set up specific sales campaigns (e.g. telephone prospecting), launch a new product or respond to a temporary increase in demand. 

These service providers have qualified, experienced sales teams adapted to specific needs.

A contingent sales force is often considered a wise choice for companies seeking to reduce their sales costs while increasing their revenues.

The contingent sales force

What is the interest of outsourcing its sales force?

The outsourcing of the sales force presents multiple advantages for a company, in terms of profitability, access to specialized expertise, time to better concentrate on their core business and also an acceleration of its results.

The profitability of an outsourced sales force

By outsourcing the sales force, companies can save significant costs related to hiring and training internal salespeople, as well as travel and accommodation expenses related to their travel. Outsourcing the sales force also allows companies to access a skilled and experienced sales team without having to hire in-house experts.

Gain flexibility and reduce risk

With an outsourced sales force, companies can quickly adapt their sales strategy according to market fluctuations and customer needs, without having to deal with the operational aspects of managing salespeople. They limit all risks such as training costs or possible layoffs and gain in efficiency

These risks are in fact taken care of by the external service provider. Moreover, companies can change the geographical areas of intervention of their external sales force and do not have to worry about logistical and organizational constraints related to the mobility of internal sales representatives.

Focus on your core business

 

In addition, sales outsourcing allows companies to focus on their core business by delegating their sales activities. As a result, these companies can devote more time and resources to their core business, while ensuring efficient management of their sales force and revenue growth.

Strengthen your sales position

When it comes to sales performance outsourcing can be an effective way to accelerate it. Outsourced teams are often highly experienced and well-trained and will help increase your revenue. In addition, sales force outsourcing companies often have effective processes and tools to track sales performance and optimize their sales strategy in real time.

The interest of outsourcing your sales force

How to choose your sales service provider

In order to avoid unpleasant surprises when using an external service provider, it is important to choose the latter well. Here are some factors to consider when selecting the outsourcing company, you will work with.

 

  • Expertise: make sure the outsourcing company has a solid experience in the field of sales, as well as an in-depth knowledge of the different sales strategies to be implemented.
  • Flexibility: the provider must be able to adapt to the specific needs of each company, offering tailor-made solutions and flexibility in the management of sales teams.
  • Quality of the sales team: the external sales team must be able to propose solutions adapted to its customers, while respecting the objectives.
  • Transparency: It is important to receive regular reports on the results of the external team, as well as access to monitoring tools to allow the company to measure performance (KPIs).
  • Communication: the provider must have a transparent and regular communication with the company, in order to provide important information on the progress of the projects.

 

At Finelis Coaching, our approach is unique. We have 3 levels of intervention, depending on your needs and objectives:

 

  1. Either our teams take care of everything on behalf of your company (100% outsourced or in “autopilot” mode).
  2. Or Finelis intervenes in coordination with your sales team.
  3. Or our experts accompany you in coaching mode.

Sales force outsourcing brings many benefits to companies, including cost savings, flexibility, and access to specialized expertise. However, there are some key factors to consider when choosing a quality provider. By opting for an outsourced sales force, companies can focus on their core business and position themselves more quickly in the market. It is therefore important to weigh the pros and cons for each company before deciding. If you are considering outsourcing your sales force, do not hesitate to contact our experienced team to discuss your project together. 

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