By Jean-Charles Spanelis – July 03, 2023
The “challenge” since March 2020 in a Covid-19 or post-Covid19 context, where most companies are more used to communicating via videoconferencing than face-to-face meetings, is to UNDERSTAND the psychology of customers and prospects.
Already in our December 2018 BFM video, I was already talking about “cooking recipes”…it’s time to update our own recipes 5 years later! The “challenge” is not to have the best tools and the best people, but to understand your customers and prospects.
The reality of SME and VSE managers, and therefore of 9 out of 10 www.finelis.com and www.fineliscoaching.com customers, is: “It’s never a good time to start, because it’s expensive and time-consuming”…
However, “The sooner you start, the sooner you’ll be ready to face new changes”. Synthesis on the uniqueness of the model: “We’re not a bakery that has to sell off its stock”. At Finelis, if we don’t have the right solution for you (the best mix of people, tools and best practices), we won’t sell you anything, which is the case in 1 out of 100 cases!
We adapt to your objectives and financial constraints, which themselves evolve over time.
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Small and medium-sized business leaders know that a high-performing sales team is essential to remain competitive. But what skills define a great salesperson in 2025? Beyond relational ease, today鈥檚 sales professional must possess a range of specific qualities to understand client needs, adapt their approach, and close deals effectively.
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